They’re vetting you online before walking through the door or picking up the phone. The Internet makes it much easier for consumers to learn about you. Engaging with this company would be the worst thing you could ever do to or for your business. As a small business owner, you have competition and lots of it.
They will also go to lengths to find anything online on your business it’s photos, trademarks etc and upload it to their site themselves to further damage your companies name and integrity and will not remove it. They will violate you companies name trademarks and any other information they have on your company or you personally and add it to your profile even if you erase it. They also will not let you remove or delete your account or information. This is buy far one of the most manipulative corrupt racketeering extortionists companies I’ve ever seen. They will call & email your business as well multiple times a day harassing you employees even if you tell them not to call again. As well their agents will continually call your personal number and harass you to pay for their advertising to supposedly get your image back up.
Adding it to maps & search engines without your permission to drop your views and disengage business from coming to you. If your business doesn’t buy into their marketing they will flag and hide any of your positive reviews and will create or add negative reviews only to your account to purposely harm your business. Yelp is involved with racketeering & extortion of businesses and needs to have a class action suit against them as well be federally investigated and have charges brought against them. NEVER HEARD FROM THEM AGAIN: My bank statements showed over 3k in charges for a page that did not bring me 1 customer. He said he would take care of it and look into all the past charges. same lady calls and asks me how its going.AT this point im livid. Said I WANTED TO QUIT and she said like the other girl she would take care of it. TWO MONTHS LATER and another lady calls me, said the old lady quit and she was being assigned to take over. And she also said she would cancel the sub for me. She could not tell me why something was wrong with it. These were ALL known customers with old existing yelp accounts. I told her I had 18 yelp reviews that were all flagged and unable to be seen by anyone. She made the call, and I told her I wanted to cancel.
#Yelp business customer service phone update#
She told me I could get a trial run to see how I liked it and then she would call to cancel or update at the end of the traial to see how I felt. She said the company does it automatically and that she was assigned to my account. Some lady cold called me out of the blue to talk about my yelp page.
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